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Why Goldstar?

Our philosophy is to get to know our clients, pay meticulous attention to their requirements and develop long term relationships. Customer Service is at the heart of Goldstar’s culture.

Award winning service

At Goldstar Healthcare our aim is to provide all of our clients with the finest customer service possible. We are there when our clients need us most; assisting you with pre-authorisations, hospitalisations and throughout the claims procedure.


We are wholly independent of any Insurer and will undertake a market review to find you the best solution. With our award winning reputation we offer our clients a highly personalised level of care.

Medical practitioners

We believe that our clients should have access to the finest doctors and hospitals. For this reason, we have established strong relationships with leading medical practitioners over the last 20 years, in an extensive range of medical disciplines across a wide range of countries.

London Based Offices

We have offices situated in Nairobi and London, this allows us to provide you with detailed local knowledge of the best doctors and hospitals.

Emergency Assistance

We provide our clients with emergency assistance on a 24/7 basis, which means that you can contact us from anywhere in the world regardless of the time difference. Our team has the expertise to offer guidance and advice, as well as appropriate authority to make any necessary arrangements that you may require.


Whether planned or an emergency, we take every step to minimise your inconvenience by coordinating all of the necessary arrangements for you.

Amongst the underwriters we work with in the UK are:

Aviva, providing UK Healthcare through Goldstar Simply Health, providing UK Healthcare through Goldstar WPA, providing UK Healthcare through Goldstar


Amongst the underwriters we work with internationally are:

 Allianz, providing International Healthcare through Goldstar Axa PPP Healthcare, providing International and UK Healthcare through Goldstar   Cigna, providing International Healthcare through Goldstar

Goldstar Healthcare Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register No: 308480 http://www.fca.org.uk/register.

The rules and regulations made by The Financial Conduct Authority providing consumer protection will not normally apply to persons resident outside the United Kingdom.

Goldstar Healthcare Limited Registered Address: 1E High Street, , Purley, Surrey, CR8 2AF. Registered in England & Wales, No. 04312301.

Neither Goldstar Healthcare Limited nor its representatives can be held responsible for the accuracy of the contents/information contained within any linked site(s) accessible from this page.