Our philosophy is to get to know our clients, pay meticulous attention to their requirements and develop long term relationships. Customer Service is at the heart of Goldstar’s culture.
Award winning service
At Goldstar Healthcare our aim is to provide all of our clients with the finest customer service possible. We are there when our clients need us most; assisting you with pre-authorisations, hospitalisations and throughout the claims procedure.
We are wholly independent of any Insurer and will undertake a market review to find you the best solution. With our award winning reputation we offer our clients a highly personalised level of care.
We believe that our clients should have access to the finest doctors and hospitals. For this reason, we have established strong relationships with leading medical practitioners over the last 20 years, in an extensive range of medical disciplines across a wide range of countries.
London Based Offices
We have offices situated in Nairobi and London, this allows us to provide you with detailed local knowledge of the best doctors and hospitals.
We provide our clients with emergency assistance on a 24/7 basis, which means that you can contact us from anywhere in the world regardless of the time difference. Our team has the expertise to offer guidance and advice, as well as appropriate authority to make any necessary arrangements that you may require.
Whether planned or an emergency, we take every step to minimise your inconvenience by coordinating all of the necessary arrangements for you.